Farmer Support Request

Lost a phone, need to update your number, change your field details, or ask for a cell-leader account? Submit this form and your Extension Officer will follow up to verify your identity. Once approved, your mill admin will execute the change. Every step is logged for audit.

Submit a request

Identity

Full name *

National ID number *

Mill *

Phone you can be reached on

If you've lost your phone, leave blank and the EO will contact you.

Existing record (optional but speeds things up)

Old / lost phone

Grower code

Field name

What do you need?

Phone number change

Lost phone, new SIM, security incident

Field information change

Hectares, owner, section, purpose, …

Cell-leader account

Enrol me to lead a cell

Other

Anything else — describe below

New phone number

Reason

What to change

New value / details

Intended cell / village

Anything else?

Your request goes to the Extension Officer for your mill. They'll verify your identity (typically by phone or in person) before approving. Final changes are made by the mill admin and are logged in the system audit trail.